AI for Client Services

Agency Mastercalss | 2 Hours

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Prompt: /imagine An office with arched windows with a futuristic city skyline visible outside. Inside, there are several people working at desks with old-fashioned typewriters and futuristic computers. The color scheme includes teal and warm earth tones, with playful lighting fixtures hanging from the ceiling.

A tailored, industry-specific keynote to inspire your whole company to start talking about AI

Delivered by Agency specialists who have worked with:

Generative AI is enabling clients to self-service many of the tasks typically conducted by agencies. This is fundamentally disrupting your operating model. This Masterclass will help your client service managers discussing and strategising about how to work with AI, not against it.

Niall McKinney

AI Agency Specialist

This masterclass is for you if:

  • You know you need to start talking about AI solutions with your clients, but are not sure where to start

  • You want to more confidently include AI in client pitches

  • There is growing concern around your agency operating model

What you’ll learn

In this interactive 2-hour session, we will:

  1. Discuss how client needs and expectations are changing due to constant change in Generative AI capabilities.

  2. Identify how the agency can use AI to service clients better, strengthen relationships with them, and drive incremental revenue for the agency.

  3. Be inspired by examples and case studies of how similar businesses and agencies are combining AI with human capabilities to improve client service and business results.

  4. Learn how to map your client’s needs, wants and fears to identify opportunities for new products and services and be able to sell them more effectively.

  5. Build an action plan to start including AI solutions in client pitches.

Duration

2 Hours

Delivery

Virtual

Participants

40

The Client Value Proposition Canvas

Throughout this workshop, participants will complete the client value canvas, to facilitate better conversations about how AI is transforming their relationship.

Why Edifai

Built by a team of experienced experts, our cutting edge programmes will give your team the tools and knowledge they need to start immediately benefiting from AI

Tailored to you and your business

Our solutions are specifically customised to you, your needs and your organisation

Practical, useful learning

Our cohort based learning makes it simple for participants to connect with experts, develop a shared understanding, hold each other accountable and build a powerful sense of community

Thrive together as a team

“The practical tips were extremely useful and we can’t wait to start using some of them at work. The speaker pitched this at the perfect level for the audience”

Meet the experts

  • Neil Perkin

    Subject Matter Expert

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    Neil is a renowned consultant on agile digital transformation, specialising in how AI-driven methodologies can be applied within organisations to achieve greater agility

  • Was Rahman

    Subject Matter Expert

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    Was Rahman is a researcher and consultant with a focus on ethical AI and governance in the world of business and over 30 years of experience in technology leadership roles

  • Raymond DeViliers

    Subject Matter Expert

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    Raymond is a speaker and consultant who helps organisations understand trends that are influencing the world of work and its future, with a specific interest in AI

Meet the rest of the team

The Coteam connection

Edifai is a part of the Coteam group, and uses their tried and tested methodology for creating fun, engaging and extremely impactful learning.

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